Product Warranty

The warranty as stated is for equipment distributed under the brand name Bergfeldrecreation.com only. Contact a customer service representative for warranty information on products not listed under the Bergfeldrecreation.com brand.

Bergfeldrecreation.com warrants to its original customer for as long as the original customer owns the product and uses the product with normal use and installation in accordance with published specifications to be free from defects in materials and workmanship.

This warranty does not cover damage from improper installation, improper use, vandalism, negligence, modified parts, or changes in appearance from weathering, dents, scratches, or marring from normal use. The warranty does not cover the cost of freight or labor for removal and installation of repaired or replacement parts.

Warranty claims must be filed within the applicable warranty period. Replacement parts carry the applicable warranty from the date of shipment of the replacement part.

Repair/Replacement orders for warranted products will be for the component part only. (Not the entire product.) Contact your Bergfeldrecreation.com distributor for a return authorization.

Warranties are limited to repair or replacement of defective parts. A repaired or replacement part is covered only for the original warranty period. All warranties begin on the delivery date of the goods. Warranties are non-transferable and only apply to end users who purchase new products directly from Bergfeldrecreation.com or an authorized Bergfeldrecreation.com distributor for personal or business use and not for purpose of re-distribution or re-sale. No other warranties apply.

View product warranties by coverage period

limited warranty

  • Aluminum and steel upright posts against structural failure due to deterioration, corrosion, or workmanship
  • Hardware against structural failure due to deterioration, corrosion, or workmanship
  • Post caps and clamps against structural failure due to deterioration, corrosion, or workmanship
limited warranty

  • Rails, rungs, rigid climbers, loops and decks against structural failure due to deterioration, corrosion, or workmanship
  • All HDPE and rotational molded plastic components against structural failure due to materials or workmanship
limited warranty

  • The Funnel Ball Game and Poseidon’s Hideout
  • All blow molded plastics against structural failure due to materials or workmanship
limited warranty

  • Cables and nets against premature wear due to natural deterioration or manufacturing defects
  • Moving parts against structural failure due to materials or workmanship
  • All models of Fun Bouncers against structural failure due to materials or workmanship
  • All materials and products not specifically listed above against failure due to materials or workmanship